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ChipM
ChipM
Known Participant
July 20, 2020
Question

Robohelp 2020 - Stuck At Indexing references

  • July 20, 2020
  • 22 replies
  • 1271 views

So I have read through replies here and tried some things (mostly new small TOC) to no avail. I am attempting to generate Microsoft HTML Help and it sits at Indexing references for 30+ minutes. I am at a loss and of course under a deadline to get this Help system compiled for a major release. I am exporting to the following Output Path...C:\_Help_Output.

 

FYI...I have also attempted to output to Responsive HTML5 and it too gets stuck but when I finally give up and shutdown Robohelp the HTML5 Help appears to be generated and navigable.

FYI #2...I had the same problem in 2019.14 and hoped moving to 2020 might fix it by some miracle but alas...

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Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
July 20, 2020

So your topic with your original CSS is generating OK in the new project, correct?

 

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ChipM
ChipMAuthor
Known Participant
July 20, 2020

Yes.

ChipM
ChipMAuthor
Known Participant
July 20, 2020

Sorry was just posting other things I tried. I'll try to stay on topic with you.

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
July 20, 2020

I'm not saying it can't. The issue is why not in this project? What I am hoping to do is establish what it is about this project that is giving you grief.

 

If you try what I have suggested I am hoping that at some point your topic generates. When we know which step changed things, we should hopefully get somewhere. A possible cause is something in the CSS so finding that with a clean CSS works, if it does, will help prove that.

 

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ChipM
ChipMAuthor
Known Participant
July 20, 2020

Tried 3 other topics individually and they all failed.

I created a new Project, renamed the default.css to default_new.css. Imported one of the topics that failed and it generated fine using my default.css.

ChipM
ChipMAuthor
Known Participant
July 20, 2020

Yeah just proves to me that Robohelp can successfully generate a CHM on my computer.

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
July 20, 2020

OK but that doesn't tell us why this one doesn't.

 

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Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
July 20, 2020

My expectation is they will all fail and the problem is elsewhere.

 

If that's the case, create a new project just for test purposes. Import one of the topics that failed in your project and your CSS. Generate that.

 

If that too fails, unlink your CSS and link the default.css from new project and try again. 

 

In the event your original project is using default.css before you import rename default.css in your new project default_new.css so that you can make the switch.

 

Post back where you get to with that.

 

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ChipM
ChipMAuthor
Known Participant
July 20, 2020

I did double check one of my other help systems and it generates fine.

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
July 20, 2020

Try just three or four more topics on their own to prove it is sticking with any topic. Then post back.

 

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ChipM
ChipMAuthor
Known Participant
July 20, 2020

I picked a simple topic so I could post the code for you to have a look. It doesn't appear to have any invalid CSS/Style references.

<?xml version="1.0" encoding="utf-8" ?>
<!DOCTYPE html>
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
  <meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
  <meta name="topic-status" content="Complete" />
  <meta name="topic-priority" content="0" />
  <meta name="topic-time-estimate" content="0" />
  <meta name="topic-comment" content="" />
  <meta name="topic-id" content="The Splash Screen" />
  <meta name="generator" content="Adobe RoboHelp 2020" />
  <title>The Opening Screen</title>
  <link rel="StyleSheet" href="../assets/css/default.css" type="text/css" />
</head>
<body>
  <p><span data-condition="Others:Print"> <?rh-placeholder type="breadcrumbs" 
 ph-align="2" sep-char="&gt;" home="Top" usetopicformat="1" ph-style="font-family:Arial;font-size:12pt;font-weight: normal;font-style: normal;text-decoration: none;" ?></span></p>
  <h1>The Opening Screen</h1>
  <p>When you initially open CABINET VISION, the opening screen is the first window that you will see. Pictured below is the typical opening screen for CABINET VISION.</p>
  <p style="color: #0000ff; font-weight: bold; text-decoration: underline; ">Click on the options in the image below for more help</p>
  <p style="color: #0000ff; font-weight: bold; text-decoration: underline; "><img src="../assets/images/image1480.png" usemap="#imagemap1" /><map name="imagemap1"><area alt="" coords="1041, 700, 1121, 722" href="../Introduction/Getting_Started/Understanding_the_Solid_Window.htm#StatusbarMenu" shape="rect" title=""/><area alt="" coords="2, 700, 283, 718" href="../Introduction/Getting_Started/Understanding_the_Solid_Window.htm#Statusbar" shape="rect" title=""/><area alt="" coords="1074, 31, 1117, 55" href="../Introduction/Getting_Started/Understanding_the_Solid_Window.htm#StyleSelection" shape="rect" title=""/><area alt="" coords="1041, 3, 1143, 24" href="../Introduction/Getting_Started/Understanding_the_Solid_Window.htm#MinMaxClose" shape="rect" title=""/><area alt="" coords="421, 5, 522, 23" href="../Introduction/Getting_Started/Understanding_the_Solid_Window.htm#Titlebar" shape="rect" title=""/><area alt="" coords="97, 26, 165, 48" href="Ribbonbar/Main_Tab/SL_Main_Tab.htm" shape="rect" title=""/><area alt="" coords="2, 47, 958, 129" href="Ribbonbar/Main_Tab/SL_Main_Tab.htm" shape="rect" title=""/><area alt="" coords="47, 26, 98, 49" href="Ribbonbar/Main_Tab/SL_Main_Tab.htm" shape="rect" title=""/><area alt="" coords="-3, 29, 52, 51" href="../Introduction/File_Menu/The_CV_Button.htm" shape="rect" title=""/><area alt="" coords="3, 2, 89, 25" href="../Introduction/Quick_Access_Toolbar.htm" shape="rect" title=""/></map></p>
  <p style="font-weight: normal; color: Transparent; text-decoration: none; "> </p>
  <p style="font-weight: normal; color: Transparent; text-decoration: none; "> </p>
  <p style="font-weight: normal; color: Transparent; text-decoration: none; "> </p>
</body>
</html>
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