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Participant
January 4, 2023
Answered

Robohelp 2020 subscription

  • January 4, 2023
  • 3 replies
  • 281 views

What are the differences between an online Robohelp 2020 subscription and an offline subscription?

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    Correct answer Jeff_Coatsworth

    Are you prehaps referring to subscription based licensing vs. perpetual licences? The second type no longer exists for RH. The first type is the only model now. It allows you to download and use different versions of RH provided the copies can periodically "phone home" to the Adobe licensing servers via the Internet to validate that your subscription is still in place. If you stop paying for the subscription, your access to use the software stops too.

    3 replies

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity ExpertCorrect answer
    Community Expert
    January 5, 2023

    Are you prehaps referring to subscription based licensing vs. perpetual licences? The second type no longer exists for RH. The first type is the only model now. It allows you to download and use different versions of RH provided the copies can periodically "phone home" to the Adobe licensing servers via the Internet to validate that your subscription is still in place. If you stop paying for the subscription, your access to use the software stops too.

    Peter Grainge
    Community Expert
    Community Expert
    January 4, 2023

    The only way to license RoboHelp is a subscription. I have not seen offline and online alongside subscription or license so again, where are you seeing this? 

    ________________________________________________________
    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

     

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    Peter Grainge
    Community Expert
    Community Expert
    January 4, 2023

    I have never seen the subscription described that way. Where are you seeing this?

    ________________________________________________________

    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

     

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    Participant
    January 4, 2023

    Perhaps I should have use the term License...  Is there a difference between an online license and an offline license for Robohelp 2020?