Skip to main content
Known Participant
November 12, 2024
Question

Robohelp 2022--links converted from RH2015 open in new window instead of same frame

  • November 12, 2024
  • 5 replies
  • 1125 views

We converted from RH2015 to RH2022.  When a converted link opens, it is opening in a new window instead of the same frame, effectively cutting off the user from the rest of the help. Is there any way to have links open in the same frame?

    This topic has been closed for replies.

    5 replies

    Known Participant
    November 21, 2024

    The project that I have converted (from 2017) works the same way.  If Page Default is selected in Classic, the link appears in the same frame.  But in the same topic in 2022, it opens in a new window/new tab.  I had to change the setting for links that I wanted to appear in the same frame to Same Frame instead of Page Default.

     

    I'm not sure of an easy way to fix this.  You could do a search for:

    htm"> 

    And replace that with:

    htm" target="_self">

     

    But I would hesitate to just find and replace all - if you have auto sizing popups, I don't think you'd want to add the target code because those aren't supposed to appear in the same frame, so I would use the search to find them but review each before replacing.

    jas35401Author
    Known Participant
    November 26, 2024

    Thank you. This is very helpful. Like you, we had Page Default selected in Classic and it appeared in the same frame. Because it's not feasible for us to change the links one at a time, I would like to try your solution. (I definitely won't do a find and replace all.) I know how to view the html code for a single topic in RoboHelp, but is there a way to view the html code for the entire child project in RoboHelp?

    Peter Grainge
    Community Expert
    Community Expert
    November 26, 2024

    No. However, you can find all and then replace one at a time. Backup first.

    ________________________________________________________

    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

      

    Use menu (bottom right) to mark as Best Answer or to Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    Peter Grainge
    Community Expert
    Community Expert
    November 18, 2024

    It's easier if you insert images using the Photo icon. Seeing an image inline with the text makes it easier for anyone answering or viewing the post.

     

    That's the equivalent screen of the one I showed earlier. If you double click a link that is now opening in a new tab, what setting is applied?

    ________________________________________________________

    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

     

    Use menu (bottom right) to mark as Best Answer or to Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    Jeff_Coatsworth
    Community Expert
    Community Expert
    November 13, 2024

    How were the links configured in the Classic project? What point version of RH2022 did you use to do the upgrade of the Classic project?

    Peter Grainge
    Community Expert
    Community Expert
    November 13, 2024

    @Jeff_Coatsworth That's what I'm not getting. Nothing changed in this respect between Classic and the New UI.

    ________________________________________________________ 

    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

     

     

    Use menu (bottom right) to mark as Best Answer or to Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    Jeff_Coatsworth
    Community Expert
    Community Expert
    November 13, 2024

    Yeah - I'm curious to see what they looked like in the Classic project and if ok there, how did they get messed up in the upgrade.

    Peter Grainge
    Community Expert
    Community Expert
    November 13, 2024

    Note one in source view before and after to see the difference. Then use the Find & Replace bottom left of the screen.

     

    Create a backup first. 

    ________________________________________________________

    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help

    Use menu (bottom right) to mark as Best Answer or to Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    Peter Grainge
    Community Expert
    Community Expert
    November 13, 2024

    Double click the link and change the setting shown. Page Default will work in the way you want.

     

    ________________________________________________________

    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

     

    Use menu (bottom right) to mark as Best Answer or to Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    jas35401Author
    Known Participant
    November 13, 2024

    We have hundreds of these links scattered over thousands of topics. Is there any way to change this without going link-by-link? Thanks.