Robohelp 5 Runtime Error

I had issues with something like this and the CiceroUIWndFrame issue here ( http://tinyurl.com/2522ao)

My first thought is about your user having Admin access to the PC, and also checking to make sure they have write access to the PC (yes, somehow a collegue was given read only access to C drive... ). If the user doesn't have Admin access, you might need to uninstall and re-install RH - Rick or someone else might be able to confirm if this is necessary.

Also, I remember something about Handwriting and Speech options and Data Execution Prevention. (Sorry I'm being so vague - there were a number of issues that all cropped up at the same time, and I can't remember which order they occured.)

I can't find my notes, but I think I uninstalled the Handwriting and Speech options in Office, as we don't use them anyway.

I can't remember what I did for DEP. Data Execution Prevention is under Control Panel > System > Advanced tab > Performance Settings. I think it was only a problem of PCs that supported hardware DEP (there is a note at the bottom of the window if the PC DOESN'T support hardware DEP), and I specified RH as an exception? But I'm not 100% certain of this.