Robohelp 6.0 login dll error

Forum|Forum|12 years ago
February 27, 2014
2 replies
803 views

Every time I log in Robohelp 6.0 as an administrator I get the following message : " Unable to register hhctrl.ocx, itircl.dll, itss.dll" How can I fix this?

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Captiv8r

Legend

Hi there

Questions here. You state RoboHelp 6? Pretty long in the tooth and I'm not sure it will even run successfully on a newer OS.

What is your OS? The fact you state you are running as an administrator would seem to suggest Vista, 7 or 8 of Windows.

Has RoboHelp ever run successfully on this machine and the errors are new?

The answers to the questions above will determine what is advised next.

Cheers... Rick

J

Jo78Author

Participating Frequently

I have Windows 7 and no it has never run succesfully on this machine, always that error.

Jeff_Coatsworth

Community Expert

I would suspect that it has to be run in either XP mode or in an XP virtual machine.

Jeff_Coatsworth

Community Expert

That doesn’t sound like a WebHelp issue – it sounds more like a CHM thing – have you got the MS HTML Workshop installed?

J

Jo78Author

Participating Frequently

no idea, where can I check to see if I have it installed?

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