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A
Anonymous
February 1, 2011
Question

Robohelp 6, crash system after insert new topic

  • February 1, 2011
  • 7 replies
  • 887 views

Hi,

i have a problem with Robohelp 6. when i try to insert a new topic in one exsisting project, created with the same program, the system crash, so it's not possible to add new topic.

Someone have ever had that kind of problem or know the reason?

Thank you

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    7 replies

    RoboColum_n_
    RoboColum_n_
    Legend
    February 1, 2011

    Where is your RoboHelp project located. If on a network drive, move it to a local drive and try again. You should never work on a RoboHelp project whilst it is on a network unless you want all sorts of problems like this to occur. By all means backup to a network but that's it.

    If the problem still persists, try closing the project and deleting the <projectname>.cpd file in Windows Explorer (where <projectname> is the name of the project). When you reopen the project, this file is rebuilt.

      The RoboColum(n)   @robocolumn   Colum McAndrew
    A
    Anonymous
    February 2, 2011

    The project is located in a local drice (C:).

    I try to delete that file (projectname.cpd) when the project is closed but the problem is not solved.

    When Robohelp crash i have this error window " RoboHelp explorer can't complete this action because robohelp is working or has a dialog box open. Please switch to robohelp, close any open dialogs and try again"

    K
    karansibal
    Participant
    February 7, 2011

    Do you get a New Topic window opened, or Robohelp crashes before the New Topic window gets opened ?

    Regards,

    Karan

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