Skip to main content
Participant
September 2, 2008
Answered

Robohelp 6 - generate chm - Menu-->Home- Page cannot be displayed

  • September 2, 2008
  • 1 reply
  • 380 views
Hi,
I was able to generate a CHM on my local PC but when I view the Online Help in the Window and i go to OPTIONS in the window menu (next to Print icon) , it displays the messge "Page cannot be displayed"

please see screenshot

Someone please help
This topic has been closed for replies.
Correct answer Captiv8r
Welcome to our community, apollo321

What Colum offered is certainly valid. However, based on your screen capture it would seem you are possibly clicking the Home item and being puzzled as to why the Home page cannot be displayed. If this is the case, you need to configure the Home item to display the page you want.

In RoboHelp 6 you accomplish it as follows:
Expand the Windows pseudo folder
Double-click the CHM window and you should see the Window properties
Click the Advanced Properties... button
Complete the field labeled "Home".
Recompile the project

Note that you may really put just about anything in the field. You may insert a web address such as http://www.google.com or you may point at a topic inside your help system. If you want this area to open your default topic, you would type the path and file name of the default topic.

Hopefully this helps... Rick

1 reply

RoboColum_n_
Legend
September 2, 2008
This is normally caused by a Micosoft security patch. Is the CHM file located on a network drive? If so, click here to see your options.
Captiv8r
Captiv8rCorrect answer
Legend
September 2, 2008
Welcome to our community, apollo321

What Colum offered is certainly valid. However, based on your screen capture it would seem you are possibly clicking the Home item and being puzzled as to why the Home page cannot be displayed. If this is the case, you need to configure the Home item to display the page you want.

In RoboHelp 6 you accomplish it as follows:
Expand the Windows pseudo folder
Double-click the CHM window and you should see the Window properties
Click the Advanced Properties... button
Complete the field labeled "Home".
Recompile the project

Note that you may really put just about anything in the field. You may insert a web address such as http://www.google.com or you may point at a topic inside your help system. If you want this area to open your default topic, you would type the path and file name of the default topic.

Hopefully this helps... Rick
apollo321Author
Participant
September 4, 2008
quote:

Originally posted by: Captiv8r
Welcome to our community, apollo321

What Colum offered is certainly valid. However, based on your screen capture it would seem you are possibly clicking the Home item and being puzzled as to why the Home page cannot be displayed. If this is the case, you need to configure the Home item to display the page you want.

In RoboHelp 6 you accomplish it as follows:
Expand the Windows pseudo folder
Double-click the CHM window and you should see the Window properties
Click the Advanced Properties... button
Complete the field labeled "Home".
Recompile the project

Note that you may really put just about anything in the field. You may insert a web address such as http://www.google.com or you may point at a topic inside your help system. If you want this area to open your default topic, you would type the path and file name of the default topic.

Hopefully this helps... Rick





Thanks a ton !
:)
Problem taken care of. Thanks again.