Robohelp 7 Fehler bei Aufruf

Forum|Forum|18 years ago
October 28, 2007
3 replies
858 views

Hallochen,
bin ja mal ge4spannt, ob ich hier im englischen Forum ne deutsche Antwort bekomme ;-)):
Also: die RoboHelp 7-Testversion lässt sich nach der Installation nicht aufrufen. Es wird ne gültige Seriennummer verlangt oder man soll den Rechner neu starten.

Arbeite sonst mit ner Original 5er Version und hier wird auch immer wieder nach der Seriennummer gefragt.

Eine weitere Frage: Ist Robohelp 7 in der Lage, auch größere Projekte (über 100.00 Topics) zu verwalten) RoboHelp 5 schafft das nämlich nicht und muss auf mehrere Projekte aufgeteilt werden.

Herzlichen Dank
Arthur

RH for Word

This topic has been closed for replies.

Peter Grainge

Community Expert

Thanks Jorg.

Now built into Snippet 86 on my site.

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A

Anonymous

Hallo Arthur,

Wir entschuldigen uns für alle armen Sprache als ich nicht speek Deutsch. Ich habe die Google Übersetzer zur Kommunikation mit Ihnen.

Leider ist der Übersetzer nicht vollständig verstehe Ihre Frage. Ich vermute, dass die Testversion fordert eine Seriennummer. Wenn dies richtig ist, sollte es eine Option zu installieren, ohne die Seriennummer. Ich habe einige Fälle, in denen die Testversion wird nicht installiert auf Windows 2000. Leider ist die Testversion ist offenbar nicht kompatibel mit Windows 2000.

Ich hoffe, dass diese geholfen werden.

Vielen Dank,
Bobby Walker
Adobe Customer Care

A

Anonymous

(this text became with a translation program translates, forgives therefore the mistakes)

Hello rather Bobby, thank you very much for the nice aid.

Now, it concerns a problem in XP. A serial number is not available because it concerns here a test version. Without serial number, the installation interrupts however with a mistake and the message to try the installation once again.

Now I would try as a RH 5-user the new 7er version based on the high purchase price naturally first yet gladly. To receive whether it is generally possible, data out of RH 5. I have over 100,000 Topics, that are to be imported.

Sincere thanks to! Arthur

(this text became with a translation program translates, forgives therefore the mistakes)

A

Anonymous

Hello Arthur,

It sounds as if you are having installation issues, not trial issues. I would suggest trying to walk through this document:

Troubleshoot installation problems in RoboHelp 7 (Windows XP)

This document might also be translated on our German site. If the document does not work for you or you have difficulty with the translation of it, I would suggest contacting support directly.

Thank you,
Bobby

Peter Grainge

Community Expert

Welcome to the forum

This is an English language forum so many of the supporters will not be able to help you. I for one don't have a clue what you are asking.

I believe there is a German forum or could you or a colleague translate.

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J

Jörg_Ertelt

Participant

Hi Peter,

nice to see you ;-)

quote:

Originally posted by: Peter Grainge
I believe there is a German forum or could you or a colleague translate.

Of course: http://www.robo-forum.helpdesign.eu/index.php?c=1 (new Robo-Forum)
http://www.robo-forum.de/cgi-bin/ultimatebb.cgi (Archive)
Arthur is well known in both of them ;-)

Have a nice weekend
Jörg

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