Robohelp 7 freezes when trying to insert an image

Forum|Forum|18 years ago
December 15, 2007
2 replies
917 views

Not sure how this happened, but now I can't insert images into my RoboHelp 7 project. Now when I attempt to go to Insert > Image and then click the folder to browse for an image to insert, Robohelp freezes until I hit the escape button. This is surely a bug. I'm on Windows XP.

As a workaround, I have to drag the images into the project folder manually and then select them from the list or type their names in the field.

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M

Monica2364

Participating Frequently

This solution works for Robohelp 7 and 8. Thanks so much.

G

gsmichaels

Known Participant

I've just developed the same issue in RH8. Many thanks for the common sense suggestion. It works for me. Hopefully, this issue will be resolved through an act of God shortly.

A

Amebr

Community Expert

It sounds like the Insert Image dialog box has somehow fallen off the edge of your screen (Esc is closing the dialog box, returning focus to the main RoboHelp window). Try this:

1. Press Alt, Spacebar, M

2. Press any arrow key.

3. Waggle the mouse madly until the dialog box appears on your screen.

4. Click to drop the screen where you want it.