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A
Anonymous
July 18, 2008
Question

RoboHelp 7 & XP 64 bit system

  • July 18, 2008
  • 2 replies
  • 743 views
Has anyone else had a problem running RoboHelp 7 on an XP 64-bit system? The software installs fine, but I keep getting an error when entering the serial number (which is valid).
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2 replies

G
gsmichaels
Known Participant
February 10, 2009
What did Chesterbeej (or anyone else) learn about this matter. IT is planning to give an XP 64 bit system in the next day or two and just inquired whether the 64 bit configuration would be an issue.
Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
February 10, 2009
I believe the line on this is that it is expected the RH would work on a 64 bit system but it is not officially supported.
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A
Anonymous
February 11, 2009
2/11/09: The last time I tried using RH 7 with a 64-bit system was a few months ago. After much research, the bottom line is it isn't supported and doesn't appear to work. The alternative is to install VMWare with a 32-bit partition and run it from there.
Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
July 25, 2008
I'm pretty sure this is not supported. Check with Adobe.

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