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martinbach
martinbach
Participant
June 15, 2015
Question

Robohelp 8. Creating new topics

  • June 15, 2015
  • 1 reply
  • 397 views

After years of using RoboHelp 8, I find that all of a sudden I cannot do the following in existing projects:

  • If I select New>Topic then instead of a new, blank topic page being generated, the 'bell' sounds and nothing happens.
  • If I right click on a topic in the Project Manager and select 'Properties', again the 'bell' sounds and the Properties dialogue does not show.

In both cases, hitting the Escape key 'gets me out' of these conditions.

As an aside, when I start Robohelp I get a message from UAC saying that the Internet Explorer Add-On Installer is trying to run. Given that I have NOT requested automatic updates I decline. This has been going on for a few weeks, and other than the annoyance of getting this, Robohelp continues to work after cancelling the update.

Oddly, today there was a similar message about installing a Flash Plug-in (I think - I've only seen the message once). Again I declined as in both cases I'm worried that installing either of these will mess up Robohelp as Robohelp 8 is quite old, whereas these plug-ins are obviously up-to-date.

However, I wonder if there is a connection betwen my 'new problems' (as above) and the appearence of this new, Flash update.

Anyone have any suggestions?

The LAST thing I would want to try is to tre-install Robobhelp 8!  I'd be really concerned that this simply will not work given the pasge of time.

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    1 reply

    Captiv8r
    Captiv8r
    Legend
    June 15, 2015

    Hmmm, what you are describing sounds as if a dialog is appearing SOMEWHERE, but you are unable to see it.

    I might suggest resizing the RoboHelp application window so it's quite small, then move it to a corner of the screen and press Ctrl+t (the shortcut to create a new topic). See if the dialog is maybe appearing BEHIND the RoboHelp application window? I've seen odd things with computers where this sometimes happens.

    Cheers... Rick

    martinbach
    martinbachAuthor
    Participant
    June 15, 2015

    Rick

    Thanks for the suggestion - but that's not it; I tried what you proposed but there is no dialogue showing.

    As an aside, I tried 'Duplicate Topic' with the same effect. So it seems that any 'action' associated with topics is failing, viz:

    · Create new topic

    · Duplicate Topic

    · See Topic Properties

    Regards

    Martin

    Captiv8r
    Captiv8r
    Legend
    June 15, 2015

    Okay, this is a long shot, but might be worth trying.

    If you have a Windows keyboard, press the Windows logo key and the letter P. Choose Duplicate if you can. Then see if there is any change in RoboHelp.

    Cheers... Rick

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