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laurac87564324
Participant
January 23, 2017
Question

RoboHelp 8 doesn't recognize Framemaker 12

  • January 23, 2017
  • 1 reply
  • 235 views

I have a new RoboHelp 8 installation (8.0.0.203) and have tried to start a new project by importing Framemaker 12 (12.0.0.329) files (book or *.fm file), but the operation cannot be completed as RoboHelp doesn't recognize my installation of FM.  The program versions are the current versions that are in use by a client I'm working with -- it is possible that I could make a case for different versions, if absolutely required.  Are these two program versions compatible? If so, how do I go about correcting this problem?

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1 reply

Matt-Tech Comm Tools
Community Expert
Community Expert
March 10, 2017

To create a linked project with Fm 12 files, you'll need to install Rh 11.

Alternately, you might push the Fm files via MIF back to Fm 9 and link.

-Matt

techcommtools.com

-Matt Sullivan, FrameMaker Course Creator, Author, Trainer, Consultant