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Anonymous
May 29, 2012
Question

RoboHelp 8 - mapping seems to be lost

  • May 29, 2012
  • 8 replies
  • 2308 views

I am using RoboHelp 8. For many of my topics, an Assigned Map ID shows in Topic Properties, but the Map ID does not initially show on the Edit Map IDs screen. If I double click on the Topic on the right hand side of the Edit Map IDs screen, then the Map ID shows on the left hand side under Map ID. If I choose to edit the Map ID, the Topic ID shows, but the Map Number shows as 0. The Map ID does not show on the Map ID Report. I am working on a project that I need to know the existing map id assigned to each topic.

Any ideas what happened to the Map Numbers? It appears that the mapping is there, but it is not.

Sometimes a message comes up when I click to edit the map id "The map number is already in this project".

Thanks in advance for any responses.

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    8 replies

    RoboColum_n_
    RoboColum_n_
    Legend
    May 29, 2012

    I'd suggest that the fact that the mapid is zero is the problem here. In RoboHelp the mapid integer has to be 1 or above. Could the map file have been inherited and imported from somewhere else? Anyway I'd suggest you change the mapid to another number and tell your developers to change the code accordingly.

    Anonymous
    May 29, 2012

    The correct map id number was intially there and in the field, the F1 Help screens are pulling up correctly. When I print the Map IDs report, none of the affected topics print that they have mapping. The mapping seems like it is gone, but when I am able to pull up the mapping, the mapid is there, but there is no map number.

    RoboColum_n_
    RoboColum_n_
    Legend
    May 30, 2012

    You say the mapping was "initially there". That's good, but at which point did you notice that it wasn't? We need to establish what could have happened to the project to make it lose the mappings. I have very little information to go on to help you. Can you give me an idea of what has changed in the project. Also can you tell me if the problem is seen with ALL topics that have a mapid? If so, are they all related to one map file?

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