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nwhite9327
Participating Frequently
May 5, 2011
Question

Robohelp 8 - Not searching PDF

  • May 5, 2011
  • 1 reply
  • 1175 views

Hello,

I know this has been discussed in multiple threads as I have been through every single one.

Issue:


Robohelp is not searching content (text) in PDF files.

I am not a computer logged into a network..  I'm trying to figure out what the problem is.

Running Robohelp 8.02

Project is WebHelp "not Pro"

Output is to local C:\ drive

Here is a sample PDF that i'm trying to make searchable (I have many more)

Download Link:

http://www.mediafire.com/?3jj9r57yuzj3r1s

I've created a new project and tried just putting that particular PDF file as a baggage and linking and it still wouldn't find information on the PDF.

I'm starting to think it has to do something with Robohelp being installed on administrator account and me being on a different account, is not providing the correct search results.  The compile goes so fast that it seems its not even attempting to create search terms.


Any suggestions would be awesome.  If someone wants to test the PDF in the above link on their own and see what results they get, that would probably tell me where the issues is.


Thanks,


Nathan

    This topic has been closed for replies.

    1 reply

    K
    kmaddox1
    Inspiring
    May 5, 2011

    Hi Nathan,

    I just imported your PDF into my webhelp project (RH8), generated it, and searched for "dog" (which appears in your PDF but not in my web help!). I got one hit, which took me directly to your PDF. So I don't think it's a Robohelp problem.

    Here's how I linked to the PDF--is this what you did?

    1. Insert text for the link.

    2. Select the text.

    3. Insert Hyperlink.

    4. Link To: File.

    5. Navigate to the PDF on your hard drive (does not need to be in the project yet).

    6. Click OK.

    7. When prompted if you want to add the file to the project, click Yes. (this is what adds the file to the Baggage Files).

    When I generated the output, there was a step for "Processing Full-text-search data," which took 20 seconds" (my help system has 186 topics plus your PDF).

    Hope this helps,

    kathy

    N
    nwhite9327Author
    Participating Frequently
    May 5, 2011

    Hi Kathy,


    Thanks for testing it out.  Yes that is the exact process that I did.

    So after you compiled and then you searched "dog" in Robohelp, it brought the .pdf as a search result?

    Hmm.  Ya I'm starting to believe it has something to do with how Robohelp was installed, full rights or something.  It doesnt make sense to me but has been driving me nuts trying to figure out why it does that.

    Nathan

    K
    kmaddox1
    Inspiring
    May 5, 2011

    yup. I searched for "dog" in the output and there was one result. I clicked the result and your pdf opened.

    BTW, I am an admin for my computer and I was the person who installed RH. That may be why it is working for me but not you.

    Also, what Additional Options do you have selected for the WebHelp layout? I have W3C Compliant Topics selected, but nothing else. Are your settings the same?

    kathy

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