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sangeetaaugustine
sangeetaaugustine
Known Participant
November 1, 2010
Answered

Robohelp 8 not working, folder and subfolders deleted

  • November 1, 2010
  • 1 reply
  • 689 views

Hi,

I am using Robohelp 8. I had worked on some files on Thrusday, generated a .chm output, and saved the source and output files onto our company server. My problem is that when I try to open both the files, the one on my computer and the company server, I get a message saying a particular folder and all the sub-folders within it,are missing from the Project Manager. And I that I should delete them. However, while trying to open Robohelp 8, I get a message saying Adobe Robohelp has stopped working. I also get a message saying a problem has caused the system to close. Windows will notify if a solution is available.

As far as I know I have not worked on Robohelp since Thursday, 28 Oct. I have not deleted any files (even the one that Robohelp now inidcates are missing).

Any help or advice about what could have gone wrong, will be really appreciated.

Thanks,

Sangeeta

    This topic has been closed for replies.
    Correct answer Peter Grainge

    Do you have the patches applied? Help > About should indicate 8.0.2.

    If not, see Opening Projects on my site.

    See www.grainge.org for RoboHelp and Authoring tips

    @petergrainge

    1 reply

    Peter Grainge
    Community Expert
    Peter GraingeCommunity ExpertCorrect answer
    Community Expert
    November 1, 2010

    Do you have the patches applied? Help > About should indicate 8.0.2.

    If not, see Opening Projects on my site.

    See www.grainge.org for RoboHelp and Authoring tips

    @petergrainge

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    sangeetaaugustine
    sangeetaaugustineAuthor
    Known Participant
    November 1, 2010

    Hi Peter,

    I applied the patches and my files now seem to work fine.

    Thank you,

    Sangeeta

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