A

Anonymous

Question

RoboHelp 8 webhelp auto sizing popups not working in Firefox

Forum|Forum|15 years ago
April 26, 2011
1 reply
634 views

I've seen posts on this but no solution. I do not have negative margins in styles but always get scroll bars in auto sizing popups only in Firefox; IE8 works fine. (If this is fixed in RoboHelp 9, perhaps I can persuade company to upgrade, but doubt it.)

Here are IE and Firefox of same popup.

WebHelp

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Community Expert

Community Expert

You don't indicate your exact version so we don't know if you have the patches applied.

See Using RoboHelp 8 on my site. Maybe the popup item there will help.

See www.grainge.org for RoboHelp and Authoring tips

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A

Anonymous

Using version 8.0.2.208. I checked on your site, but the information isn't solving the issue. If you have any ideas, I'd certainly appreciate it.

thanks!

Community Expert

Community Expert

First try a new project with one topic and see if the problem persists.

If it does, see my Contact page and send me the test project as instructed there, with a link to this thread.

I'll see how it behaves in 9.

See www.grainge.org for RoboHelp and Authoring tips

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