RoboHelp 9 chm file doesn't run on Windows Server 2012

Hi All,

I'm running RoboHelp 9.02 and created a chm file.  Tried to run it locally on a Windows Server 2012 machine and no luck! The chm file opened and then I got an error "Microsoft HTML Help Executable has stopped working."

Here's the entire message:

Problem signature:
  Problem Event Name: APPCRASH
  Application Name: hh.exe
  Application Version: 6.2.9200.16384
  Application Timestamp: 5010a846
  Fault Module Name: KERNELBASE.dll
  Fault Module Version: 6.2.9200.16384
  Fault Module Timestamp: 5010ab2d
  Exception Code: c0000005
  Exception Offset: 0000000000005d96
  OS Version: 6.2.9200.2.0.0.272.7
  Locale ID: 1033
  Additional Information 1: d79c
  Additional Information 2: d79c75a63f9539b6a08bfbdd1eda4f66
  Additional Information 3: b995
  Additional Information 4: b9956fb29c632d2c65214a46e4fba57c

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=190175

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt

From what I understand from an engineer here, the code is some kind of access violation.

The same chm file runs just fine on Windows Server 2008 R2, so it must be something to do with Windows Server 2012. I called Adobe and their first line of support told me that the chm file has not been tested on Windows Server 2012.

Our software is distributing and registering the same HHActiveX.dll (64-bit), file version 9.0.0.228.

This is a bit of a problem for me because we are set to release in a day or two (yikes!!). I'd appreciate any help, hints, suggestions!