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A
Anonymous
September 21, 2011
Question

Robohelp 9 Corrupt CPD When Moving Files

  • September 21, 2011
  • 1 reply
  • 991 views

Hello all,

I made a brand new file in Robohelp 9. I made it locally and moved the entire folder to the fileshare. When I tried to open it from the fileshare, I got the error that the file was corrupt and to delete the CPD file. I delete the CPD file and that fixes the issue. However, whenever we move it from the fileshare to our local drive or back again, the file gets corrupted again. Every time.

This happens to me and to other folks on my team. We had the same issue with another file a few weeks ago.

Is there some trick to moving the folder that I'm missing? We are on the cusp of building a much bigger project so I can't afford to lose my project to a corrupt file.

I made a folder called ProjectSourceFiles and put the robohelp files all inside that one folder. We are moving the big folder.

Thoughts?

    This topic has been closed for replies.

    1 reply

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    September 21, 2011

    You cannot run projects from a network other than with source control. The reason is explained in Snippets on my site.

    You can store the projects on a network for backup purposes but you cannnot run them from there. If there will only one person working on any project at any one time, use the project locally and run a simple backup routine at the end of each day or overnight. I prefer to create a zip file and copy that. The backup adds some date information if we need to step back.

    See www.grainge.org for RoboHelp and Authoring tips

    @petergrainge

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    A
    Anonymous
    September 21, 2011

    We aren't running the files from there. We are developing from the local drive of whatever developer is working on it. We just put the files on the fileshare to store in between when we are working on them.

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    September 21, 2011

    How did you move the files? Most times copy and paste will work fine but occasionally I have seen people have problems of the type you describe. Try zipping the folder and copying the zip file across.

    See www.grainge.org for RoboHelp and Authoring tips

    @petergrainge

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
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