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Peter Lucas
Peter Lucas
Participant
April 10, 2026
Question

RoboHelp 9 Disappearing Cursor in Source View

  • April 10, 2026
  • 2 replies
  • 26 views

I'm using RoboHelp 9 (I know...very old...not my decision) at my company, and I have this annoying problem. When I use Source (HTML) view for a help topic, and I start typing or use the arrow keys, the blinking cursor disappears. If I click the screen again, the cursor reappears, but as soon as I start typing it goes away. I fixed this years ago (don't remember how), but I had to reinstall RoboHelp and the issue is back. I could swear it had something to do with workspace settings, but I can't figure it out. I also searched using Google, Google AI, and Peter Grange's site, but there's no info. Any help would be greatly appreciated. Thanks!

    2 replies

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    April 11, 2026

    Source View is the new UI terminology, in RoboHelp 9 you had Design View and HTML View. Are you sure it is RoboHelp 9? Check in the Help menu.

    If it is RoboHelp 9, that was never designed to work on a network and not on modern versions of Windows. 

    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    April 10, 2026

    Are your project files local or on a network drive? iir (vaguely) there was some issue with slow response in source view when files were on a server instead of a c:\ drive. 

    Peter Lucas
    Peter LucasAuthor
    Participant
    April 10, 2026

    Project files are local. 

      Jeff_Coatsworth
      Community Expert
      Jeff_CoatsworthCommunity Expert
      Community Expert
      April 10, 2026

      What’s your patch version? - it’s been so long, I don’t even recall what the last patch was...

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