RoboHelp 9 not generating Word 2013 document

Question

I am trying to generate a Word document (Word 2013) from RH9. It goes through the generation process and just before it would normally offer to view the result (the Word document) the following message appears:

'A supported version of Microsoft Word does not exist. Please install Microsoft Word 2000 or newer'

Any ideas greatly appreciated.

Peter Grainge · Answer

That will be because you are not using a supported version.

Rh11 is the only version that supports 2013. You may find that if you right click the print layout and select properties, then you will be able to generate but no other way will work. You will not be able to import Word documents.

You can have both 2010 and 2013 installed if you have the licences. Just run 2010 before using it with Rh.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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