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Participant
September 10, 2013
Answered

RoboHelp 9 - Problems generating WebHelp

  • September 10, 2013
  • 1 reply
  • 1180 views

Hello!

I'm using RoboHelp 9. When I try to generate Primary Layout (WebHelp), my books and topics don't display. The Contents, Index, Search, and Glossary do (even though nothing happens when you click them), but the rest of the screen is blank. I have included a screenshot.

Does anyone know what could be wrong? It worked a few weeks ago when I last generated it, and I don't think I've made any changes... so I am at a total loss.

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Correct answer Jeff_Coatsworth

Using a different browser? Generating to a different location?

1 reply

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity ExpertCorrect answer
Community Expert
September 10, 2013

Using a different browser? Generating to a different location?

Participant
September 10, 2013

Everything is the same.

I have no idea what is going on...

Jeff_Coatsworth
Community Expert
Community Expert
September 10, 2013

Well, something must be different – pull up one of the sample RH projects and generate WebHelp & have a look at it. Is it ok? Then it’s your project that’s wrong; not ok? Then it’s something to do with your browser or environment. Let us know the outcome of your testing.