RoboHelp Classic 2019 cannot import structured xml from Framemaker 2019

Forum|Forum|7 years ago
November 12, 2018
1 reply
1321 views

Hi,

Currently I have some generic issues with RoboHelp Calssic 2019 when trying to link/import fm files. I can work with a produced pdf from fm but not with xml or book. Plus I get a message that FrameMaker 2019 is not installed , even if it is, and can't seem to find an answer for this in the Forums nor the documentation.

This topic has been closed for replies.

Correct answer Mayank_Meh

Hi There,

Do you have Standalone FrameMaker/Robohelp installed or as a part of Technical Communication suite?

Regarding the message you are getting about FrameMaker not installed while linking FM in RH - Can you try to install FM 2019 32-bit version and let me know if this resolves the issue?

FM download link: Adobe FrameMaker (2019 release)-Free Trial

REgards,

Mayank

M

Mayank_Meh

Correct answer

Community Manager

Hi There,

Do you have Standalone FrameMaker/Robohelp installed or as a part of Technical Communication suite?

Regarding the message you are getting about FrameMaker not installed while linking FM in RH - Can you try to install FM 2019 32-bit version and let me know if this resolves the issue?

FM download link: Adobe FrameMaker (2019 release)-Free Trial

REgards,

Mayank

sergiuu42617981Author

Participant

Hi Mayank,

The 32-bit FM resolved the problem but I would like to ask how can I have the 32-bit version as an install option from Adobe TCS.

Regards,

Sergiu

M

Mayank_Meh

Community Manager

Hi Sergiu,

Once you will install FM 32 bit, it will automatically detect TCS and will gets activated as a part of it.

Regards,

Mayank

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