Participant

Answered

RoboHelp Classic 2019 cannot import structured xml from Framemaker 2019

4 replies
1350 views
Translate

Hi,

Currently I have some generic issues with RoboHelp Calssic 2019 when trying to link/import fm files. I can work with a produced pdf from fm but not with xml or book. Plus I get a message that FrameMaker 2019 is not installed , even if it is, and can't seem to find an answer for this in the Forums nor the documentation.

This topic is closed to new replies. Start a new post to keep the conversation going.

M

Mayank_MehCorrect answer

Participating Frequently

Hi There,

Do you have Standalone FrameMaker/Robohelp installed or as a part of Technical Communication suite?

Regarding the message you are getting about FrameMaker not installed while linking FM in RH - Can you try to install FM 2019 32-bit version and let me know if this resolves the issue?

FM download link: Adobe FrameMaker (2019 release)-Free Trial

REgards,

Mayank

M

Mayank_MehCorrect answer

Participating Frequently

Hi There,

Do you have Standalone FrameMaker/Robohelp installed or as a part of Technical Communication suite?

Regarding the message you are getting about FrameMaker not installed while linking FM in RH - Can you try to install FM 2019 32-bit version and let me know if this resolves the issue?

FM download link: Adobe FrameMaker (2019 release)-Free Trial

REgards,

Mayank

Translate

sergiuu42617981Author

Participant

Hi Mayank,

The 32-bit FM resolved the problem but I would like to ask how can I have the 32-bit version as an install option from Adobe TCS.

Regards,

Sergiu

Translate

M

Mayank_Meh

Participating Frequently

Hi Sergiu,

Once you will install FM 32 bit, it will automatically detect TCS and will gets activated as a part of it.

Regards,

Mayank

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.