Robohelp Crashes After Launching Other Programs, Especially Quickbooks

Forum|Forum|14 years ago
December 19, 2011
1 reply
689 views

We are experienced multiple Robohelp issues on multiple machines. I appreciate this forums patience as we work through these issues. Support has been useless. Anyway, when we have a project open in Robohelp 9 and we launch other programs it will normally lock up Robohelp. This doesn't happen every time, but at least 50% approx. We've noticed this is particulary true with running Quickbooks after opening Robohelp 9. Any help would be greatly appreciated.

Also, are there any known issues with Windows 7 64bit and Robohelp? One of our PCs is running Windows 7 now but all the others are still xp 32 bit.

This topic has been closed for replies.

Jeff_Coatsworth

Community Expert

Where are the projects located?

P

Patrick McNaAuthor

Participating Frequently

For about the past two weeks we have been copying them down from the server to the local workstation of whomever is working on them.

Jeff_Coatsworth

Community Expert

Are you running any source control? I ask because I found that RoboSource had installed itself & was running as a service on my machine even when I didn't need or use source control. Disabling the services improved my performance.

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