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December 16, 2009
Question

RoboHelp crashes when editing the glossary

  • December 16, 2009
  • 1 reply
  • 313 views

When creating a glossary, RoboHelp 8 (HTML) crashes frequently every 2-3 entries producing a Windows error message. This is extremely annoying because even if I hit the "Save all" Butten after each entry, the glossary is usually empty when I restart the project.

I am working locally, of course, under WinXP and its a small project. I have not created a large glossary in the last few years but recall no problems working with older RH versions. Is this a known problem, do you have any recommendations?

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    1 reply

    MergeThis
    Inspiring
    December 17, 2009

    Short of renaming/deleting the .cpd file and reopening the project (which tends to alleviate all manner of problems), I think I'd declare victory and withdraw. That is, I'd close the project, open the MyProject.glo file in Notepad, and make the necessary entries per the required syntax.

    Surprising how gratifying it is to cease smashing your head against a concrete wall!

    Good luck,

    Leon

    December 17, 2009

    Leon, thanks for the ideas. The usual steps for restoring projects (deleting the cpd and xpj files) did not help but of course working directly in the glo file is an option. I guess I'll be doing it that way, not nice but as you indicated less painfull!