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A
Anonymous
June 16, 2010
Question

RoboHelp crashing when inserting Captivate Demo .swf

  • June 16, 2010
  • 1 reply
  • 2439 views

I am trying to insert a swf file into a topic, using Insert/Adobe Captivate Demo and then browsing to the chm file on my local disk. When I chose the file and click open I get a runtime error.

The thing is, I have already successfully added two Captivate Demos into the Help project using exactly this method. The only difference I can see is the file size of the swf file. The two files I managed to insert were 6 and 10 MB, and the one that's not working is just over 17 MB.

Is there a size limit for inserting these files?

(I'm using RoboHelp 7. Not sure what version of Captivate was used but could probably find out.)

Thanks.

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1 reply

RoboColum_n_
RoboColum_n_
Legend
June 16, 2010

I'd be surprised in that file size was an issue. Try creating a new project with a single topic and insert that SWF file into it. If that fails, the issue is with the movie.


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A
Anonymous
June 16, 2010

Yes, it still happens in a new project. I might try and re-publish the swf file from Captivate and try that.

Thanks for your quick help.

A
Anonymous
June 16, 2010

No luck with re-publishing the Captivate file...

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