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ashak2274
Participant
November 30, 2018
Question

RoboHelp Credentials

  • November 30, 2018
  • 1 reply
  • 308 views

When I try to open .XPJ file from RoboHelp (version 8), it asks for user credentials to be entered. What exactly are these credentials and where to get one.

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    1 reply

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    November 30, 2018

    It sounds like it want your Adobe ID and password. A screenshot of the dialog would help confirm that.

    It's a very old version and if your intention is to create webhelp, you will likely run into issues that cannot be fixed.

    See www.grainge.org for free RoboHelp and Authoring information.

    @petergrainge

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    A
    ashak2274Author
    Participant
    November 30, 2018

    Thank you Peter. Yes, it asks for User ID and password. where exactly to get this user id and password?

    No one is aware of this in my company.

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    November 30, 2018

    Does the dialog not have a Register option?

    See www.grainge.org for free RoboHelp and Authoring information.

    @petergrainge

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
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