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Participant
Nov 30, 2018 7:02 AM UTC
Question

RoboHelp Credentials

When I try to open .XPJ file from RoboHelp (version 8), it asks for user credentials to be entered. What exactly are these credentials and where to get one.

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    3 replies

    Peter Grainge
    Community Expert
    Community Expert
    Nov 30, 2018 9:18 AM UTC

    It sounds like it want your Adobe ID and password. A screenshot of the dialog would help confirm that.

    It's a very old version and if your intention is to create webhelp, you will likely run into issues that cannot be fixed.


    See www.grainge.org for free RoboHelp and Authoring information.

    @petergrainge

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    ashak2274Author
    Participant
    Nov 30, 2018 9:23 AM UTC

    Thank you Peter. Yes, it asks for User ID and password. where exactly to get this user id and password?

    No one is aware of this in my company.

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    Peter Grainge
    Community Expert
    Community Expert
    Nov 30, 2018 10:34 AM UTC

    Does the dialog not have a Register option?


    See www.grainge.org for free RoboHelp and Authoring information.

    @petergrainge

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