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A
Andy_Sapir
Participant
August 6, 2014
Question

Robohelp does not open

  • August 6, 2014
  • 1 reply
  • 175 views

Hi-I have v9 of RoboHelp. I installed version 11 to try it out and now neither version will open. Any suggestions?

Help...!

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1 reply

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
August 6, 2014

First rule of thumb about trials is never install them on production machines. Without knowing how you’re trying to open them, I’d say that the best solution is to uninstall RH11, test to see if that frees up RH9 & if it doesn’t uninstall/reinstall RH9 again.

A
Andy_SapirAuthor
Participant
August 6, 2014

Thanks (yes I know I'm an idiot for not installing on a test machine!)...

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