Skip to main content
H
Horizon_bleu
Participant
September 15, 2014
Question

RoboHelp for HTML 9 - Problem with viewing .chm file on 64bit machine

  • September 15, 2014
  • 1 reply
  • 298 views

I am working with RoboHelp for HTML 9 on a 32 bit machine. Recently, we encountered problems when viewing a .chm file on a 64 bit machine. The TOC was fine, but the topics did not appear, only error message "Navigation of this web page cancelled". My compilation settings did not change since the last compilation some months ago. What happens?

This topic has been closed for replies.

1 reply

Willam van Weelden
Willam van Weelden
Inspiring
September 15, 2014

This issue is normally related to opening a CHM which is stored on a network location. So please make sure that the CHM is saved on a local drive AND that the CHM is unblocked. (You do that in the file properties.)

Kind regards,

Willam

Captiv8r
Captiv8r
Legend
September 16, 2014

Generally, I've only ever seen the need to ensure the CHM is unblocked if it has been downloaded from the web. I could see where it could possibly occur if one moved the CHM from a network drive to a local drive, but I'm skeptical that would be required in that case.

Cheers... Rick

Firefly Community Gallery
Adobe Firefly

Remix with Firefly Community Gallery

Thousands of free creations to fall in love with and remix in Firefly.

Explore now
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices