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Inspiring
September 7, 2023
Answered

Robohelp Framless White search not working in Sharepoint but OK on C drive - help.

  • September 7, 2023
  • 5 replies
  • 539 views

Page not found error.aspx is what is in the URL when I search ....What could be causing this

 

 

    This topic has been closed for replies.
    Correct answer beccafmcd

    Working with Adobe - this has been identified as a BUG to be fixed in teh next release (no eta on that)

    5 replies

    beccafmcdAuthorCorrect answer
    Inspiring
    September 15, 2023

    Working with Adobe - this has been identified as a BUG to be fixed in teh next release (no eta on that)

    Jeff_Coatsworth
    Community Expert
    Community Expert
    September 15, 2023

    Thanks for reporting that back to us here on the forum.

    Community Expert
    September 11, 2023

    And you've confirmed that all the other files have uploaded correctly (there can be glitches)? If yes, I think it's time to ask Adobe for help, using the details Jeff posted

    Community Expert
    September 10, 2023

    Have you checked that all files have been uploaded correctly? For example, the search.htm mentioned in the URL bar in the second screenshot?

     

    Although I'd expect it to be looking for an "aspx" file if you selected the sharepoint setting. I've never published sharepoint output though, so I could be wrong in that assumption.

    beccafmcdAuthor
    Inspiring
    September 11, 2023

    There is a search.aspx file out on sharepoint...in the main folder

    beccafmcdAuthor
    Inspiring
    September 8, 2023

    v2022.3.93 

    When I use the search function at the top of the wireless frame, I error out and cannot get the search to work in sharepoint. It works perfectly in my C drive. Let me know if that doesn't clarify things

    Jeff_Coatsworth
    Community Expert
    Community Expert
    September 8, 2023

    Was it working before? If so, what's different?

    beccafmcdAuthor
    Inspiring
    September 8, 2023

    It was not working before, this is a brand new project. 

    Community Expert
    September 8, 2023

    Which version of Robohelp are you using? Please include the full version number including patches. If you're using RH2019, please also advise if you are using Classic or New UI. Please include this information in every post as answers can be very different depending on the version you are using.

     

    I'm not sure what you mean by "when I search". Do you mean only the search doesn't work? Or you can't open the start page and view the help at all? 

     

    Have you completed all the prerequisites for publishing to sharepoint. See this topic: https://helpx.adobe.com/robohelp/using/publish-sharepoint.html

     

    Are you generating sharepoint output (it's a setting in your output preset)?