RoboHelp HTML will not open

Question

We have Robohelp 7 and when starting the Robohelp Explorer then clicking on the ROBOHelp HTML the logo screen pops up and it attempts to load the program then the logo screen disappears and nothing loads. I have to repeate this 6,7,8 times before it finally catches and opens the software. RoboHelp for Word is OK. Running this from the Start/All Programs etc.. will do the same.

This seems to be the problem with all the tech writers not just my computer. Any ideas?

Thanks

RoboColum_n_ · Answer

Hi aghosheh and welcome to the RH forums.

Can I start with some questions? Has this just started happening? Is it limited to one project? Where is RH installed (e.g. local drive or network)?

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