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A
Anonymous
May 5, 2011
Question

RoboHelp ignores my image settings for FM import

  • May 5, 2011
  • 1 reply
  • 1590 views

Big trouble, I have TCS3 and need to import/link FM documents with screenshots. The images are contained in achored frames. No matter what I change in the FM import settings, RoboHelp always rescales the images making them too small to read. I tried the option not to regenerate images (top right in the image settings dialog, I have a non-english UI) and also have tried setting the preferred size to 100% or 0%, no result the image size is always the same and too small.

There are both referenced and embedded images, the problem is identical with both.

I don't understand the reason for the problem, converting images in anchored frames should be a standard procedure for framemaker integration.

Any suggestions or experiences with this feature? Does the image import work for you?

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1 reply

A
Anonymous
May 5, 2011

I just noticed that RoboHelp resamples all large images to a maximum size of 478 x 387 px. The background is filled white to fit the proportions. If I select the "Dont regenerate.." option then this is done nonetheless. The original file names of referenced images are retained, even if the images are resampled.

Darn, I just want RoboHelp to use the images as they are 1:1. If it is necessary to use only referenced images in Framemaker then this is OK. But RoboHelp should not resample referenced images if I tell the program not to do so.. I am stumped.

Mark Southee
Mark Southee
Inspiring
May 5, 2011

Hi Robert,

I haven't had the problems you have had (got enough of my own!), but I just checked my image conversion settings, and they are all at the default state (i.e. Using Distiller to regenerate images, and all other settings left either blank, or at their default setting).

I was just wondering what image format you are using and whether you are referencing (like I always do) or copying the images into the FM file?

Mark

A
Anonymous
May 5, 2011

Mark, there are both referenced and embedded images, the problem is identical with both. We use JPG and PNG. Are your images large in size (pixels)? Small images such as icons import without problems, its just the screenshots,figures etc.

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