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prags4
Participant
November 25, 2022
Question

RoboHelp Issue: target="_blank” getting mysteriously added at runtime to html

  • November 25, 2022
  • 5 replies
  • 336 views

Has anyone come across similar issue in RoboHelp? Please help.

 

Breadcrumbs and Links open in new tabs at random instances when output is hosted on the web server. On inspecting, it shows that target="_blank" has been appended though it was not a part of the original output. 

 

Original code:

<a class="breadcrumbs-link" style="text-decoration: none; color: inherit" href="../Home_Page/Help_Center.htm">Help Center</a>

 

Code after target="_blank” getting appended:
<a class="breadcrumbs-link" style="text-decoration: none; color: inherit" href="../Home_Page/Help_Center.htm" target="_blank">Help Center</a>

    This topic has been closed for replies.

    5 replies

    A
    Community Expert
    AmebrCommunity Expert
    Community Expert
    November 28, 2022

    (How you would get external links in the breadcrumbs is a different question 🙂  )

    A
    Community Expert
    AmebrCommunity Expert
    Community Expert
    November 28, 2022

    The only thing I can think of is if there is a function in the scripts that detects when a URL is external to the current website and adds "target" to those links. It's the only way I can think of that target would be added to breadcrumbs at runtime. 

     

     

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    November 28, 2022

    There are several older threads with users wanting to specify how topics etc open and none have an answer. Nothing works.

     

    You can try Support but I doubt they will have an answer. Please post it here if you do get one.

     

    See https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp for your Adobe Support options. The email link tcssup@adobe.com is recommended as it reaches a team dedicated to Technical Communication Suite products including RoboHelp. 

    ________________________________________________________

    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

     

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    November 25, 2022

    Ok, so what version of RH are you using? Is it up to date? Take a look at how you've inserted the link reference - are there any controls exposed about opening a new tab/window? Is it also happening in the sample project?

    P
    prags4Author
    Participant
    November 28, 2022

    I am using version 2020.8.34 of RoboHelp. This issue is with multiple projects. Attaching a screenshot of the option which I have used for inserting the link. 

     

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    November 28, 2022

    Older versions of RH had a bunch of options in the drop-down list - is that the case in your RH2020 version? Have you tried playing with them to see what results you get?

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    November 25, 2022

    That's the usual syntax for forcing the link to open in a new tab/new window from what I can recall - when you added the link, was there some control over that aspect?

    P
    prags4Author
    Participant
    November 25, 2022

    I want the tab to open in the same tab and not a new tab. This target="_blank" attribute is being added automatically at runtime.

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