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David Hurlston
Inspiring
October 13, 2013
Question

Robohelp menu banner not working

  • October 13, 2013
  • 1 reply
  • 1081 views

Hello RH  for Word stalwarts!

This is for RoboHelp 9 and 10, Generating WinHelp 2000, Word 2007

The RH banner menu at the top of the screen has stopped working as of a couple of weeks back

Any item selected from here does nothing, then when the cursor is put back on the Word, Word crashes

That means I have to insert graphics, mid-topics and other useful stuff manually

That's quite annoying so if there any ideas, I'd be happy to hear them

Thanks

(I inadvertently posted this first in the general discussion group)

This topic has been closed for replies.

1 reply

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
October 14, 2013

Not one I have seen reported before David. Wondering about Word updates that have been installed or simply reinstalling Rh.

BTW Did you get my email about a week back? If not, please check spam and let me know if it did end up there. I will resend from another address.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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Captiv8r
Captiv8r
Legend
October 14, 2013

Hi all

I notice the title bar says "Compatibility mode". Haven't used RoboHelp for Word myself since the last century, but wondering if that might have something to do with it?

Cheers... Rick

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David HurlstonAuthor
Inspiring
October 18, 2013

Regrettably, that wasn't the cause - but thanks for the suggestion Rick

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