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David_Robbins
Participant
May 27, 2009
Question

RoboHelp menu missing or weird toolbar!

  • May 27, 2009
  • 1 reply
  • 1600 views

running robohelp for word version 8 on Vista with office 2003.  It was working, but suddenly when i open a document from the project explorer the RoboHelp menu is either missing or when i click on it i get a small toolbar of the robohelp tools where the menu should be.  When the robohelp menu is missing i get the Adobe PDF and Acrobat Comments menus instead... also the extra menu items on other menus are missing.  Usually if i open a 2nd document while the one with the Adobe menus is open i get the Robohelp menu with the toolbar instead of menu items.  Weird.  How do i get back to the proper menu???

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1 reply

Captiv8r
Captiv8r
Legend
May 27, 2009

Hi there

Please note that many of us abandoned RoboHelp for Word many years ago. So we have an ever shrinking body of knowledge surrounding that product. If you are creating HTML based output, you would be well advised to consider using RoboHelp HTML.

Have you tried simply closing all of it down and restarting? That seems to cure a lot of things with different applications so maybe it will work here?

Cheers... Rick

W
WriteGuy1960
Participant
May 28, 2009

I understand the reality of RoboHelp for Word being abandoned; however, if Adobe is going to sell the product and support it in Windows Vista ... my expectation is that it should work.

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