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Inspiring
September 27, 2024
Answered

Robohelp PNG not Display

  • September 27, 2024
  • 1 reply
  • 236 views

Hi. I included a couple of png graphics which appear in the preview of my Robohelp file, but when I run the actual index.htm I am seeing instead an icon for the image in lieu of the image, i.e.,.  The png file appear to be in the correct folder (I can see it in the previewed Robohelp). How can I get the png file(s) to display in the updated Robohelp generated file?  Let me know if I need to clarify this issue. Thanks in advance!

 

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    Correct answer zachary_0304

    Jeff, I resolved the issue! I was not uploading my associated new png file onto my website along with the updated htm file. Thanks for your prompt response.

    1 reply

    Jeff_Coatsworth
    Community Expert
    Community Expert
    September 27, 2024

    Yup, definitely need more info - what version of RH? If 2019, Classic or New UI?

    What output are you creating?

    Where are you expecting to see the pngs appearing - in a topic or in a TOC?

    zachary_0304AuthorCorrect answer
    Inspiring
    September 30, 2024

    Jeff, I resolved the issue! I was not uploading my associated new png file onto my website along with the updated htm file. Thanks for your prompt response.

    Jeff_Coatsworth
    Community Expert
    Community Expert
    September 30, 2024

    Well, that would certainly cause things not to display - glad you were able to figure out the issue.