RoboHelp project (2019 reimagined) project with thousands of topics. I need to enhance search

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Hi,

I have an enterprise-level PaaS tool documentation project. It has more than 6000 topics. What steps must I take to enhance output search and rank the topics of customers' interest higher to provide a better customer experience?

Jeff_Coatsworth

Community Expert

You're running RH2019 New UI? First, I'd look at updating to RH2022 (latest version). Then I'd look at adding keywords to topics.

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Jeff_Coatsworth

Community Expert

A long time ago, the RH dev team put out this on search ranking:

The RoboHelp Development Team kindly posted this information on the forum explaining how the search is weighted. In order, it is based on the search word appearing in:

The topic title (as in Topic Properties and not to be confused with the Topic Heading)

The topic keywords (Increasing the frequency of a word as a keyword will not help as it will be considered only once.)

The topic headings in descending order so the word appearing in H1 will take precedence over the word appearing in H2

The body of the topic. Each occurrence of a word in topic is summed to calculate overall weighting of a word in a topic.

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M

Manisha_SrTechWriterAuthor

Participant

Thank you Jeff, for your prompt reply!

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