Skip to main content
Participant
Dec 4, 2018 3:59 PM UTC
Question

RoboHelp search results missing highlighting of search word/phrase

We have noticed that in both Rh2015 and Rh2019 Classic that search result highlighting is no longer present (and our user help consumers are complaining).  I have done exhaustive research and nothing appears to be wrong within my project and/or output (but maybe I missed something in a forum, etc.).  I am even experiencing the same in the RoboHelp sample projects. Is this a known defect or another issue?  I have seen several 'hacks' that are supposed to work (i.e. exiting the whform.js file or the output index.htm(l) file, but none have worked.

    This topic is closed to new replies. Start a new post to keep the conversation going.

    4 replies

    Peter Grainge
    Community Expert
    Community Expert
    Dec 4, 2018 4:01 PM UTC

    Which output?

    Peter Grainge

    www.grainge.org

    @petergrainge

    Translate
    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    Participant
    Dec 4, 2018 4:21 PM UTC

    Responsive HTML5 - which is what we have always used.

    Translate
    Peter Grainge
    Community Expert
    Community Expert
    Dec 5, 2018 8:39 AM UTC

    I just tested Employee Care 3 as shipped with 2019 Classic and searched on "whirl". I got a list of results and clicked the first one, which was the topic already showing. As soon as I clicked, the highlighting appeared.

    I tested with the Azure Blue skin using Firefox.

    There could be a separate reason for your own project not working but test again using Employee Care 3 in 2019 Classic first.


    See www.grainge.org for free RoboHelp and Authoring information.

    @petergrainge

    Translate
    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.