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Participant
December 4, 2018
Question

RoboHelp search results missing highlighting of search word/phrase

  • December 4, 2018
  • 1 reply
  • 361 views

We have noticed that in both Rh2015 and Rh2019 Classic that search result highlighting is no longer present (and our user help consumers are complaining).  I have done exhaustive research and nothing appears to be wrong within my project and/or output (but maybe I missed something in a forum, etc.).  I am even experiencing the same in the RoboHelp sample projects. Is this a known defect or another issue?  I have seen several 'hacks' that are supposed to work (i.e. exiting the whform.js file or the output index.htm(l) file, but none have worked.

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    1 reply

    Peter Grainge
    Community Expert
    Community Expert
    December 4, 2018

    Which output?

    Peter Grainge

    www.grainge.org

    @petergrainge

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    Participant
    December 4, 2018

    Responsive HTML5 - which is what we have always used.

    Peter Grainge
    Community Expert
    Community Expert
    December 5, 2018

    I just tested Employee Care 3 as shipped with 2019 Classic and searched on "whirl". I got a list of results and clicked the first one, which was the topic already showing. As soon as I clicked, the highlighting appeared.

    I tested with the Azure Blue skin using Firefox.

    There could be a separate reason for your own project not working but test again using Employee Care 3 in 2019 Classic first.


    See www.grainge.org for free RoboHelp and Authoring information.

    @petergrainge

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