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Known Participant
January 27, 2021
Answered

Robohelp Server log in - Adobe flash player is out of date

  • January 27, 2021
  • 3 replies
  • 429 views

Hi there, I now that Flash is gone now but we use it to access the Robohelop Server and add new areas, do reporting, etc. Is there any other solution? I get the message "Adobe flash player is out of date".

 

Thanks in advance for any input

Bobby

 

 

This topic has been closed for replies.
Correct answer Stefan Gentz

Yes, as Peter said, you would need to update to the latest Adobe RoboHelp Server which was completely revamped and does not use Flash anymore.

Here is also a link to the release blog post.

3 replies

BobbyJouAuthor
Known Participant
January 27, 2021

Thank you Peter for your usual quick help.

Appreciated

B

Stefan GentzCommunity ManagerCorrect answer
Community Manager
January 27, 2021

Yes, as Peter said, you would need to update to the latest Adobe RoboHelp Server which was completely revamped and does not use Flash anymore.

Here is also a link to the release blog post.

BobbyJouAuthor
Known Participant
January 27, 2021

Thank you for the quick reply Stefan. The link you posted leads to this discussion, would you please update it?

BTW, is the update free?

Thanks

B

Community Manager
January 27, 2021

Sorry, must have been a copy & paste error with the URL. Fixed it in my original comment. Here also in pplain view:

https://blogs.adobe.com/techcomm/2020/09/available-now-adobe-robohelp-server-and-adobe-framemaker-publishing-server-summer-2020-releases.html

 

Regarding the upgrade possibilities: Drop us an email to techcomm@adobe.com with me on CC (gentz at adobe dot com), so that we can look into your account.

Peter Grainge
Community Expert
Community Expert
January 27, 2021

I suspect you need a later version of RoboHelp Server to deal with this. 

 

See Adobe RoboHelp Server

 

Check with Support as well. See https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp for your support contact options.

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See www.grainge.org for free Authoring and RoboHelp Information

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