RoboHelp SharePoint activity limit reached error
Good morning all,
I am reaching out to the community because yesterday we run into an issue which is blocking our team from making any updates
The issue:When users try to get the latest , they are getting an error message below:
The project however is able to finish synching but upon looking at the topic, this results in the below error:
After 30 minutes one of the user called me and told me that after receiving the message error and not being able to retrieve the topics content displaying the error above, she was able to now function normally and update the content.
- Upon further investigation , it seems this might related to Graph and have copied some resources below ; however we do not have the time to investigate as this needs to be fixed today:
- I was trying to attach the log file but cannot find it under \AppData\Local\Temp\RHTMP.
Additional Information:
- Smaller RH 2020 projects have been installed in Sharepoint and used without any issues for now 2 years. They were updated to RH 2022 without any issues as well.
- A copy of the larger project which is now giving us issues had been tested on Sharepoint and working as well therefore my belief is that it is a request limitation.
Last, when we encountered an issue with installing projects locally and resolved it by updating the Netskope configurations, we repeatedly asked Adobe engineer if they were foreseeing any other issues with our network or if any other companies had experienced any complications and we were reassured that there were no issues reported.
Thank you all,
Christele
AdChoices