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R
riub34304388
Participant
May 28, 2016
Question

RoboHelp SharePoint Connector

  • May 28, 2016
  • 1 reply
  • 582 views

Hi,

Installed a trial version of RoboHelp 2015 on Windows 7. I have a SharePoint 2010 using SSL with FBA authentication and ASPNetSql Membership. The server is running and operational and Users are able to login.

When I tried to setup "RoboHelp SharePoint Connector" and "Test Connection", I keep getting an error message that says "Remote server returned an error (403) Forbidden". Does RoboHelp support SSL connection? Does the trial version disable this feature? Or, am I missing something here?

I googled but could not find an answer.

This topic has been closed for replies.

1 reply

Willam van Weelden
Willam van Weelden
Inspiring
May 30, 2016

The trial version is a fully fledged version, no disabled features.

I'm not really into FBA Authentication, nor do I know what ASPNetSql Membership means. Normally, you log in via Windows authentication using the same credentials you use for your Windows machine. But that only works if your SharePoint is linked to the Active Directory.

In the connector, you have an option to disable Windows Authentication. Try unchecking that and typing in your DOMAIN\USERNAME and Password. Does that help?

R
riub34304388Author
Participant
May 31, 2016

Thanks you for your response.

I take it RoboHelp does not support Form Based Authentication (FBA) with membership provider other than Active Directory. Will this feature be available on future versions? How soon?

Willam van Weelden
Willam van Weelden
Inspiring
May 31, 2016

This is a feature request you best submit to Adobe: Home

Only Adobe can answer these questions. We are a user forum and we don't know which features Adobe will add before releasing them to us.

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