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Participant
Sep 9, 2020 2:05 PM UTC
Question

RoboHelp status

I heard from a colleague that RoboHelp is retired. Can anyone confirm that or set us straight?  Not trying to start a rumor mill, rather I am trying to find out if there is just a misunderstanding in-house and clarify. Thanks!

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    4 replies

    Jeff_Coatsworth
    Community Expert
    Community Expert
    Sep 9, 2020 5:50 PM UTC

    What do you mean "as a stand alone product"? RH2020 is now only by subscription - you get the software, you install the software, but if you stop paying for the software, it stops working.

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    Participant
    Sep 9, 2020 5:44 PM UTC

    Okay, thank you both so much!  So just checking, RH Classic is gone in RH 2020.  I have RH 2019 here (up for renewal), but 2020 just came out, and it can be purchased as a stand-alone product. All true statements?  

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    Peter Grainge
    Community Expert
    Community Expert
    Sep 9, 2020 2:35 PM UTC

    What they may have heard is that the Classic version will not be continued. 

     

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    Jeff_Coatsworth
    Community Expert
    Community Expert
    Sep 9, 2020 2:19 PM UTC

    That's a laugh! Completely untrue - they've just come out with the latest patch for version 2020 of RH.

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