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Participant
September 9, 2020
Question

RoboHelp status

  • September 9, 2020
  • 4 replies
  • 165 views

I heard from a colleague that RoboHelp is retired. Can anyone confirm that or set us straight?  Not trying to start a rumor mill, rather I am trying to find out if there is just a misunderstanding in-house and clarify. Thanks!

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    4 replies

    Jeff_Coatsworth
    Community Expert
    Community Expert
    September 9, 2020

    What do you mean "as a stand alone product"? RH2020 is now only by subscription - you get the software, you install the software, but if you stop paying for the software, it stops working.

    Participant
    September 9, 2020

    Okay, thank you both so much!  So just checking, RH Classic is gone in RH 2020.  I have RH 2019 here (up for renewal), but 2020 just came out, and it can be purchased as a stand-alone product. All true statements?  

    Peter Grainge
    Community Expert
    Community Expert
    September 9, 2020

    What they may have heard is that the Classic version will not be continued. 

     

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    Jeff_Coatsworth
    Community Expert
    Community Expert
    September 9, 2020

    That's a laugh! Completely untrue - they've just come out with the latest patch for version 2020 of RH.