Skip to main content
Participant
July 5, 2021
Question

Robohelp Version 10 not supporting in Chrome and MS Edges

  • July 5, 2021
  • 2 replies
  • 137 views

Hi,

I am currently using Robohelp Version 10 and I tried to open the Output file in Chrome and MS Edges, after following the steps given in the following link :

https://helpx.adobe.com/robohelp/kb/webhelp-issues-robohelp-versions-10.html

 

Now, when i tried to open, an error message is displaying stating that Exception : reply for which no request exist. On clicking ok, the TOC Panel working fine except the first page (Introduction) and the Last Page (Glossary) . The content of those 2 pages are not displaying at the right side.

Please help me.

Regards,

Maheswari Viswanathan

    This topic has been closed for replies.

    2 replies

    Jeff_Coatsworth
    Community Expert
    Community Expert
    July 5, 2021

    I highly doubt that RH10 will be able to produce output that still works on newer browsers. I know that the last time I created WebHelp with RH10, I needed to sub in a number of newer JavaScript files (whform.js, whibody.htm, whphost.js, whproxy.js, whthost.js, and whutils.js) into my output to get it to work.

    Peru Bob
    Community Expert
    Community Expert
    July 5, 2021

    I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Robohelp forum so that proper help can be offered.