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H
hans_gerlach
Participant
May 20, 2009
Question

RoboHelp X5 and my Microsoft Office Pakage

  • May 20, 2009
  • 2 replies
  • 970 views

Three years ago I used my Robohelp X5 to create and to update an extensive helpfunction.

Now I have to update the helpfunction since the system has been updated.

In the three years I have updated Microsoft Office to Office 2007.

Trying to use RH X5 gives a message that the word version has to be downgraded.

What is the best I can do?

Hans Gerlach

    This topic has been closed for replies.

    2 replies

    R
    RonHyson
    Participant
    May 20, 2009

    Sorry Hans, I have not upgraded to Office 2007 - yet....but I will have to soon so I haven't seen the problem. I was trying to find out what I needed to do with my Help project when I am forced to upgrade to Office 2007. I might have additional info in a couple of months, when the dirty deed is done

    Ron.

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    May 20, 2009

    Your only options are to upgrade RoboHelp or downgrade Word. There are no workarounds.

    If you downgrade, the chances are you will need to reinstall RH and then you will hit another problem. You can no longer reactivate RH X5. See Snippets on my site for the solution on that one.

    See www.grainge.org for RoboHelp and Authoring tips

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    R
    RonHyson
    Participant
    May 20, 2009

    Thank you Peter. I was told that I "can still use RHX5 with Word 2007 installed provided I never want to use any of the Word functionality, including importing of Word documents (which I don't do) or the Printed Documentation single source layout" (I don't use this either). Is this correct? My projects are in RHX5 HTML Help and the only things I import are picutres (.jpg).

    Thanks in advance,

    Ron

    Ronald G. Hyson

    Northrop Grumman Information Systems

    Defense Systems Division

    468 Viking Drive

    Virginia Beach, VA 23452

    Phone: 757-498-5667

    Fax: 757-498-5670

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    May 20, 2009

    Sorry, yes I believe that is correct. I wrongly assumed from the question that you needed to use Word.

    See www.grainge.org for RoboHelp and Authoring tips

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
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