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O
oceanbreeze
Known Participant
October 14, 2014
Answered

RoboHelp10 freezes when open or create a project

  • October 14, 2014
  • 1 reply
  • 349 views

RoboHelp10 freezes when open or create a project.  I have been working around this, but can no longer do that.

I need to rename one topic within a project and cannot do that because of it freezing.

I uninstalled and re-installed RoboHelp 10 this morning and it didn't make any difference.

I'm using RoboHelp HTML on a Windows 7 OS.

Thanks,

Diane

This topic has been closed for replies.
Correct answer Captiv8r

Hi there

What you are describing sure sounds an awful lot like a misplaced dialog. So try this. Next time it freezes, press and hold the Windows logo key on your keyboard, then press the left arrow key two or three times, See if a dialog magickally appears.

Cheers... Rick

1 reply

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
October 14, 2014

Where are you trying to create or open these projects? Local or network? Source control involved?

O
oceanbreezeAuthor
Known Participant
October 14, 2014

It is local. No source control involved.

I was trying to create a project. RoboHelp also freezes when I use the

"Open" folder on the RoboHelp startup page or File > Open. It does not

freeze if I open a project by clicking on one of the recent projects that I

have used on the startup page.

Thanks for your help.

Diane

On Tue, Oct 14, 2014 at 12:28 PM, Jeff_Coatsworth <forums_noreply@adobe.com>

Captiv8r
Captiv8rCorrect answer
Legend
October 14, 2014

Hi there

What you are describing sure sounds an awful lot like a misplaced dialog. So try this. Next time it freezes, press and hold the Windows logo key on your keyboard, then press the left arrow key two or three times, See if a dialog magickally appears.

Cheers... Rick

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