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Mike_Danial
Known Participant
September 19, 2012
Question

RoboHelp10 Search Progress Bar

  • September 19, 2012
  • 1 reply
  • 9296 views

I upgraded Robohelp9 WebHelp projects to Robohelp10  successfully but the Search % bar is not working when a search is requested. Can anyone offer a reason why or a fix for that?

Thanks for looking,

Mike

    This topic has been closed for replies.

    1 reply

    Anjaneai_Srivastava
    Adobe Employee
    Anjaneai_Srivastava
    Adobe Employee
    September 20, 2012

    Hi Mike,

    So does pull the search results for you or not?

    I mean when you search 'cherry' does it give search results or it remains stuck at searching?

    What Web Browser are you using? Can you check with IE once?

    Also can you identify if it is happening to your upgraded project only or a new one as well?

    Thanks,

    Anjaneai

    I
    IR-PROGNOSIS
    Inspiring
    November 29, 2012

    I have just upgraded to RoboHelp 10 and have discovered the same issue that the Search Progress bar does not work.

    The actual search does work and results are shown, it is just the progress bar does not move nor does the percentage counter change from 0%.

    I have tried this on both IE9 and Chrome browsers with the same results. I have also tried it with both upgraded projects and a new project, with no difference.

    Any thoughts?

    Chris

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