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tjhrs
Participant
Aug 18, 2014 1:30 PM UTC
Question

RoboHelp11

Trying to Publish to Site5.

Site5 informs us the connection is made but RoboHelp hangs with no message.

Can copy files to the web site using FileZilla and it works but...

Our website is: plusandminus.com

Tim Mattingly

tim@plusandminus.com

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2 replies

Captiv8r
Captiv8r
Legend
Aug 18, 2014 2:15 PM UTC

I'm guessing you are using FTP as the publishing protocol?

Aside from saying you should just double-check the settings (login, PW, etc) which you likely have already tried, I'd suggest reporting as a bug. Maybe Adobe will come back with other information.

Report using the link below:

http://www.adobe.com/go/wish

Cheers... Rick

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Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
Aug 18, 2014 2:07 PM UTC

Has this publishing ever worked before or is this the first time you’re trying it?

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