RoboHelp11, Word2010, Window7, importing error

Forum|Forum|11 years ago
June 20, 2014
3 replies
466 views

HI~

I just installed RoboHelp11 and want to import a word document.

But, I get a error that "Adobe RoboHelp 11 has stopped working".

I installed microsoft word2010 and used this sample word document.

http://downloads.tv.adobe.com/2011-09-11/learn_chlvid55017_rh_exercise.zip

How can I import word doc?

HTML

This topic has been closed for replies.

A

Anonymous

Thanks for your prompt reply.

How can I get an older trial version of RoboHelp?

Jeff_Coatsworth

Community Expert

You would only need RH for Word if you were producing the old WinHelp version I believe. You should be able to import content from Word into RH11 just fine. Try a plain text document with just a normal style applied – can you import that into a fresh RH project?

A

Anonymous

Thanks for your reply!

Yes, I use Korean.

I tried with document that I had created, and failed too.

Maybe, I need to install RoboHelp for Word, Right?

How can I install RoboHelp for Word trial version?

Captiv8r

Legend

There is no RoboHelp for Word with version 11.

C

CDM_in_NJ

Participating Frequently

If there is no RoboHelp for Word with RH version 11, why do the product version comparisons show RH 11 to be compatible with both Word 2010 and Word 2013?

That is the whole reason I bought a RoboHelp 11 license - so I could update my old RH 9 files at work. When our company "upgraded" from Word 2007 to Word 2010, they gave me a new laptop. RH was never installed on it and it took - no lie - 2 years to get RH 11. Now I finally got it installed today and it doesn't come with RH for Word??

WTF??? Why do the charts all say that RH 11 works with Word 2010?????

Peter Grainge

Community Expert

First point to clarify is that you are not using RoboHelp for Word, which is the forum you posted in. RoboHelp for Word is a separate version that was not included with Rh11. I have therefore moved this thread. I have also deleted your duplicated post.

Have you tried with another document that you have created?

What language is your PC using?

See www.grainge.org for RoboHelp and Authoring tips