Skip to main content
U
Urthie2011
Inspiring
May 9, 2016
Question

RoboHelp2015 won't import FM 2015 book

  • May 9, 2016
  • 1 reply
  • 480 views

I'm trying to start a new project by importing a FM2015 book, and it's taking forever and also opening multiple copies of FM while scanning the files. Eventually, it just stops responding and I have to kill RoboHelp using the Windows task manager. It does this whether or not the book is already open in FM.

I don't remember having so much trouble trying to start a new project with previous versions. What's going on?

This topic has been closed for replies.

1 reply

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
May 9, 2016

First thing – are you completely patched up on both sides? There’s been a few patches for both FM2015 & RH2015. If you’re completely up to date, are you trying to import a FM book-of-books structure? I found during the FM2015 beta that the integration between FM & RH failed terribly when presented with a big book-of-many-sub-books structure.

U
Urthie2011Author
Inspiring
May 9, 2016

I believe that I am completely patched up but will check RoboHelp updates to be sure. The book is only 143 pages long no sub books. So if RoboHelp wants to open FM, then I let it and I open the files within the book. It doesn't seem to know what it's doing, because after a few minutes, it wants to open FM again.

U
Urthie2011Author
Inspiring
May 9, 2016

So I  disabled "run as an administrator" for FM and RoboHelp opened FM with no problem. Seemed to be going fine file 14 of 33 converting and then RH crashed.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices