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Tracy West
Participant
January 27, 2022
Question

RoboHelp2020 not correctly generating PDF

  • January 27, 2022
  • 1 reply
  • 115 views

I use RoboHelp to create CHM and PDF help documentation for my company's three products. Last year we upgraded from RoboHelp2019 to RoboHelp2020.5.71. Two of the projects converted without incident, however in the third project, the CHM output was fine but the PDF had no TOC, the font styles were not recognized, and the index had entries but no page numbers.

All of my projects have separate TOC configurations for the CHM and PDF outputs. The PDF TOCs are in Book format with Front Matter (cover page and TOC) and Back Matter (index). The output presets for my three projects are similar and I can find not obviously different setting.

After reviewing Forum posts for ideas, I rebuilt the TOC (twice) to no avail.

Does anyone out there have any ideas about what may have gone wrong and how to fix it?

Thanks , 

Tracy West

    This topic has been closed for replies.

    1 reply

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    January 27, 2022

    I would try again with Update 7 applied. There have been some PDF fixes along the way.

    ________________________________________________________
    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

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    Tracy WestAuthor
    Participant
    January 28, 2022

    Thanks Peter.  I'll give it a try.

     

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