Robohelp9 taking hours to generate project

Forum|Forum|14 years ago
April 19, 2012
2 replies
2186 views

Recently, my Robohelp9 is taking hours to generate the project. It get's stuck at "processing full-text-search data". I'm using a Win7 Operating system, but this probelm has not always been the case. Does anyone have any insight as to what the culprit is to my problem?

HTML

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M

m_d_uk2

Participating Frequently

I think its the length of your pages that is the issue, but unplugging my PC from the network makes my RoboHelp builds generate about 10 times faster (although my documents and settings and appdata folders are located over a network and i think RoboHelp does some writing to/accessing that folder whilst its generating).

Peter Grainge

Community Expert

Not much to go on there.

Size of project. (No of topics for a start)
Location of project. Must be on a local drive.
Folder to which you are generating. Must also be local.
Is this webhelp?
Do the sample projects generate OK? Will tell us whether the problem is project related.

Try going to Tools > Options and ticking the option to always delete the cache, then close and reopen the project. Alternatively just manually delete the CPD file when the project is closed, it will rebuild on opening the project.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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A

Anonymous

29 Topics total
Project is on local drive inside Robohelp9 Folder
Not sure of the answer to this question. (1st time user/neophyte)
Yes this happens in any layout accept Microsoft HTML Help. MHH takes about 1 min and a half to generate. Adobe AIR, WebHelp or WebHelp Pro will take hours to generate.
Yes sample projects generate ok. In fact, my project will generate just fine in the beginning stages. But the more topics I add, or content (pdf's & Word docs) I import & link then all of a sudden it takes hours to generate. And down at the bottom, you know as the script is running (in the Output View) during generation, there comes a point when it says "processing full-text-search data" and this is the point where it goes on and on for hours. All of the other processes (in Output View) run in a matter of a couple seconds or less.

Peter Grainge

Community Expert

The one you are not sure of is most likely the problem. When you generate an output, there is a field saying where the output is to be created. That must be on your hard disk. I suspect you may be generating to a network drive.

Also I note that you are creating a WebHelp Pro output. That sounds like you have fallen into the trap of seeing that as a better version of WebHelp. It is in fact an output that requires RoboHelp Server. Do you have access to RoboHelp Server.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.

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